What's Changing
Act-On Contacts is our consolidated contact management system, designed to keep your contacts organized on a single list. Now, you can keep contacts synced with an external system using the FTP import.
This feature allows you to:
- Select a file that's synced to the Act-On FTP server
- Control import options & contact matching (by email or external ID)
- Map fields to All Contacts
- Schedule your import to re-occur regularly
- Add the contacts to a direct select segment in All Contacts
When
As of February 28, 2024, this feature is now in beta for our Act-On Contacts users. If you would like to get started with Act-On Contacts, please sign up here.
Customer Impact
This new feature will be available via Import Contacts when activated for your account, and if an FTP connection is set up.