In Beta: Act-On Contacts FTP Import Feature

  • Updated

What's Changing

Act-On Contacts is our consolidated contact management system, designed to keep your contacts organized on a single list. Now, you can keep contacts synced with an external system using the FTP import.

This feature allows you to:

  • Select a file that's synced to the Act-On FTP server
  • Control import options & contact matching (by email or external ID)
  • Map fields to All Contacts
  • Schedule your import to re-occur regularly
  • Add the contacts to a direct select segment in All Contacts

FTP Import Review.jpg


As of February 28, 2024, this feature is now in beta for our Act-On Contacts users. If you would like to get started with Act-On Contacts, please sign up here.

Customer Impact

This new feature will be available via Import Contacts when activated for your account, and if an FTP connection is set up. 

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