It's easy to embed Act-On Forms into any of your external web pages. This guide explains how.
Note: These steps are for New Forms only. Embedding Classic Forms involves a different process.
Once your form is created and ready to publish, you can get the embed code and insert it into your website. You will need access to the web page source code to do this.
- Navigate to Content > Forms and hover over the relevant form
- Click the pencil icon to open the editor
- Select the Embed tab, then choose External Pages
- If the domain for your website (eg. https://company.com) is not listed in the External Pages window, click the plus sign and enter it, then click OK
- Click Save on the form for these changes to take effect
- Under External Pages, select Embed Code
- Click Copy Code, then OK
- Open the HTML editor for the web page that will host the form
- If you do not have access to the HTML of your page, contact your webmaster or developer
- Paste the embed code exactly where you want the form to appear
(This may be called a Custom Content Block in your website editor) - Save and test the page – your form should appear
Comments
5 comments
Hi, I'm trying to embed a form in a wordpress post but it only shows up if I'm logged in. If I'm not, the form doesn't show, even though the code is there. Any solutions or reasons why this is happening?
Hi Javier! To answer this one we would need to see some more details on exactly where the code is placed on the page. If you send over some screenshots and more details to our support team they can definitely help you out.
I'm setting up a new website and trying to embed an Act-on form. I followed your instructions, but get an error that says "Unable to load form. Your form is not configured to work with this domain." My website is not live yet, but is available on the Internet. I've added that specific URL, the URL to the page that I'm adding the form to, along with my current live site URL. What else do I need to do?
Hi Sue! You definitely want to add the domain of your website in the External Pages section (and subdomain if there is one), but you should not add the full URL path to the specific page – that can cause errors in our system. The other thing I'd recommend checking is that you're using HTTPS in the URL if your site has an SSL certificate. Let me know if it's still not working after you've tried that!
I'm having this same issue, but my website is live. I added the embed code for an Act-On form weeks ago and it was working until today. I haven't made any edits to the site (I use WordPress) since I added the form, so maybe WP made an update and something happened? Regardless, I have removed and added back the form, updated the site version, and updated all plugins, and nothing seems to help. I have asked WP Support, but I figured I would check in here as well. Does anyone know what could be going on?
Please sign in to leave a comment.