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Enrolling in the Complaint Feedback Loop for Yahoo and AOL Emails

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    Yahoo's Complaint Feedback Loop service is required to receive and manage spam complaints that come from Yahoo or AOL email addresses.

    To register for this service:

    1. Work with your IT to set up a new email alias: postmaster@(yourdomain.com)
      • You will need access to the inbox of this email account
    2. Contact our support team via chat or the form below
    3. We will trigger a verification email to this postmaster address - once you open it and provide the verification details, the process is complete

    Pro tip: Our online chat support is a quick and simple way to complete this process.

    If you are not available during our standard chat hours, you can also use this form to schedule a quick call with our support team.

    Your name:

    Your email:

    Act-On Account ID (found the Account section of your Act-On Dashboard):

    Email Domain:

    Have you completed all the requirements for this process?
    1. Created the postmaster@(yourdomain.com) email alias and have access to its inbox
      (On this call, you will need to quickly open an email sent there)
    2. Have completed the Email From setup process for this domain

    Yes
    What number can we use for the setup call?

    What time of day generally works to reach you?

    Your time zone:

    Our support team will reply soon with next steps.

     

     

     

     

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