Handling Required Salesforce Fields in Forms
If you do not need to collect one or more of these values in your form, you can add a hidden field for each of them. Act-On will then populate the fields with a value of '[not provided]' to meet Salesforce field minimum requirements.
Follow the steps below to allow Act-On to populate form fields with 'not provided':
- Click on Content, and click Forms.
- Edit an existing form, or create a new form.
- In Step 1: Layout, add a Hidden Field and add 'Company' as the field name.
- Save the form.
- Repeat the process for the Last Name and Email fields as necessary.