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Send personalized emails on behalf of your team via Salesforce ownership

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    Tim Klimasewski

    I suspect that the 2 different set of instructions in this article are independent - but not obvious.

    If you have a salesforce.com integration, you do the first set up of steps to make sure you have the owner ID on the source list from CRM, and you set the sender as the salesforce owner.

    If you don't have salesforce, then all you need to do is have the "owner" name and email on the send list, and use the personalized from.

    Can you tell me in these cases, do you need to also have the From Address properly configured and activated to match all possible owners? 

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