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Global BCC

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    The Global BCC feature is a compliance-focused product setting that can be enabled upon request.

    When enabled, a BCCed copy of every message you send will also be sent to a BCC email address. This means one emailed copy for of every personalized message.

    Example: If you send one email to 10,000 people, you will receive 10,000 emails via BCC. If you send to 1,000,000 contacts, you will receive 1,000,000 emails.

    Global BCC is for customers who may need to audit every message they have ever sent, including personalized headers. FDIC-regulated companies are the primary audience that may benefit from this feature. By default, Act-On does not save copies of individualized messages. 

    Important: You must have a Compliance Management System set up (or a dedicated email that will accept all incoming email without throttling) for this feature to work. Due to the high volume of emails received, a personal inbox will not work as a Global BCC address.

    How to enable

    If this is a requirement for your business, please use the form below to request this feature.

    Your name:

    Your email:

    Act-On Account ID (found the Account section of your Act-On Dashboard):

    Once enabled, admin users can turn on the setting using these steps:

    1. Click your name in the upper right corner of Act-On, then click Profile > Policies tab
    2. At the bottom of the Policies screen, enter the email address to be BCCed on all messages
      (Only one email address can be entered)

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