Once connected to Zoom, access your webinars in Act-On & create a marketing campaign for the event.
Essentials to Get Started
- Active connection to Zoom
- Single-session Zoom Webinar event(s) created in Zoom
- Recurring webinars are not supported
Viewing your Zoom Webinar Campaigns
To find the Zoom Webinars listing, either go to Automation > Webinars
or
From the Quick Start menu on the Start page, click Events and Webinars.
From this page, you can see both your Upcoming & Past. webinars. All times are displayed in your browser’s time zone.
If you have a new webinar that is not showing, click Refresh at the top of the listing to refresh the list of available webinars.
Create a Webinar Campaign
To create your webinar campaign, first create the webinar event in Zoom. Then, it will appear in your webinar listing in Act-On.
Click on the webinar's title, and your Zoom event details will import. You may now create an Act-On marketing campaign for your event.
Delete a Webinar Campaign
To delete a webinar campaign, hover your cursor over the webinar title and click the Delete option.
This will only delete the Act-On webinar campaign. You will still need to go to Zoom and delete the webinar from there. Clicking Delete does not delete any data from Zoom.
Additional items you may or may not wish to delete from Act-On include:
- Forms
- Landing Pages
- Message Drafts
- Signup Lists
FAQs and Troubleshooting
How can I tell if I have my webinar already has a campaign in Act-On?
When you hover your cursor over the webinar title, there is a Delete option, which only appears for webinars that have been integrated with Act-On.
Why is my Webinar missing?
If you can see a listing of your webinars but only one or a few are missing, first try clicking Refresh in the webinar listing. Note that there are two tabs, one for Upcoming webinars and one for Past webinars.
Next, make sure the webinar is a single-session webinar. Recurring or multi-session webinars are not currently supported.