If desired, you can delete contacts from Act-On Contacts. Deleting is permanent unless the contact is in your CRM system, in which case they will get synced back to Act-On Contacts on the next sync.
Instructions
Delete One Contact from a Segment
- Navigate to Contacts > All Contacts > Contact Listing
- Hover over the contact row
- Click More Options
- Click Delete Contact
Need GDPR Compliance?
To get proof of deletion for GDPR or other regulatory purposes, consider using the Erase Contact tool instead.
Delete Multiple Contacts from a Segment
- Navigate to Contacts > All Contacts > Contact Listing
- Use the checkboxes to select multiple contacts
- Go to the blue bar located at the top and click Delete Contact
Delete All Contacts from a Segment
- Navigate to Contacts > All Contacts
- Hover over the segment
- Click the More Options
- Click Delete All Contacts