Delete Contacts from Act-On Contacts

  • Updated

If desired, you can delete contacts from Act-On Contacts. Deleting is permanent unless the contact is in your CRM system, in which case they will get synced back to Act-On Contacts on the next sync

Instructions

Delete One Contact from a Segment

  1. Navigate to Contacts > All Contacts > Contact Listing
  2. Hover over the contact row
  3. Click More Options  
  4. Click Delete Contact

 

Need GDPR Compliance?

To get proof of deletion for GDPR or other regulatory purposes, consider using the Erase Contact tool instead.

 

Delete Multiple Contacts from a Segment

  1. Navigate to Contacts > All Contacts > Contact Listing
  2. Use the checkboxes to select multiple contacts
  3. Go to the blue bar located at the top and click Delete Contact 

Delete All Contacts from a Segment

  1. Navigate to Contacts > All Contacts
  2. Hover over the segment
  3. Click the More Options  
  4. Click Delete All Contacts

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