Advice and Troubleshooting

Training

• Weekly Training Power-Ups

Campaign Playbook

• Campaign Playbook: Customer Satisfaction Survey
• Campaign Playbook: First Touch Campaign
• Campaign Playbook: Identifying the Hottest Prospects
• Campaign Playbook: Subscription Management
• Campaign Playbook: Gating a PDF with a Pop-up Form
• Campaign Playbook: 3-Touch Lead Engagement

FAQs

• FAQ: How do I fix the Salesforce sync error "There's a problem with this state"?
• FAQ: How are Top 20 Search Terms determined?
• How Should I Design Emails for Different Devices and Clients?
• What address is used for Act-On system alerts?
• Does Act-On support Facebook for social publishing?
• Salesforce Sync Error: Your Report Does Not Include the Lead/Contact ID Field

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Managing Your Account

• Requesting a CSR
• Blacklist Remediation Process
• Exporting Your Account Data
• Support Resources Overview
• Single Sign-On Overview
• Requesting a List Cleanse or Validation

See all 12 articles

Marketing Guides

• Publishing a Landing Page to LinkedIn
• Integrating an Act-On Form External Post with WordPress
• Welcome Email Automation Guide
• Training and Education
• Tracking Form Submissions from Different Marketing Channels
• Track your prospect pipeline from top to bottom

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Resources for Act-On Partners

• Reseller Training - Ticket Examples
• New Agency Partner Onboarding Checklist
• Managing Child Accounts in the Marketing Network