Email Launch Approval Alerts - Released!
When: November 30
What's Changing:
We've released the updated "Email Launch Approval" alert emails.
This alert is sent whenever an email needs approval to launch. Check Settings > Users > Permissions > Email permissions to set launch approvers.
The first alert email will be sent to the person who is the designated "approver". This alert gives details about the message launch and a link to the approval screen.
The second alert email is a new addition to the process - it will be sent to the message originator to let them know that the approval has been completed.
Below is a truncated example of the email.
Customer Impact: All customers who are using launch approval will begin to see these new alerts. Additional alerts for message failures will roll out over the next few weeks. You don't need to do anything to receive these new alerts.
Please note: Alerts are sent from alert@alerts.act-on.com. Please make sure to update allowed lists to ensure delivery. It is possible to customize this sender for your account. Please contact support for assistance on this.
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