Sugar CRM API Upgrade Rollout Commencement

When: February 1st through the end of the month

 

What is changing
Act-On's built in integration with Sugar CRM will be using REST API v11

 

Customers can expect to see the following improvements and benefits

• Real time data updates from Act-On to Sugar from List Sync Settings
• Eligibility to participate in the following beta releases
  • Bi-directional Opt-Out data sync between Act-On and Sugar CRM
  • All Contacts - Act-On's new central place to manage all Act-On Contacts

Please note that the upgrade will not be rolled out to customer accounts that use legacy Sugar CRM application versions (6.x - 7.9.x). These accounts will not be supported by Act-On starting April 1, 2023.