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Webex Webinars (New) and API Upgrade - Released!

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Erinda Ylli Act-On Team Edited

When:  This update was released March 15, 2023.

What's Changing:  Our built-in webinar integration with Webex now supports Webex Webinars (New) and uses Webex's latest API version. 

Impact to Customers:  Customers already connected or those planning to connect to Webex will have the ability to establish a connector for Webex Webinar, in addition to the connector for Webex Events.

The following changes are included with the upgrade

  • There are two options to connect to Webex and they can be used concurrently. User can connect to Webex Events (Classic) or Webex Webinar (New) or both.

 

  • Webex Webinars (New) uses Webex’s OAuth 2.0 service which also supports SSO logins
  • The webinar list view from Automations > Webinars page displays both webinar types in the Upcoming and Past tab. Classic webinars are tagged with an Event label and the new ones with Webinar.

  • Webinar Emails have an updated Registration Block with calendar links to Outlook and Google Calendar

  

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