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New alerts to help keep your account secure

0 Votes
Duessa Holscher Act-On Team Edited

What's Changing

Act-On has added some new security features to help keep your account safe.  Email Alerts will be sent to account users or admins in the following cases:
  • An existing account user is deleted (admin is notified)
  • An existing account user’s password is reset from within the application.
  • A user logs in from an IP address they haven’t used in the last 30 days
  • A user logs in from a country they haven’t logged in from in the last 30 days
These alerts will come from the default alert sender configured in the account (typically alert@alerts.act-on.com).   These alerts will be enhanced in the future to match our new email alert designs.
 

When

This enhancement will be released starting April 5, 2023, with the location change alerts on April 12, 2023
 

Customer Impact

Generally no action is needed on your part however if you see action that seems suspicious, please contact support.

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