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Send to suppressed list?

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  • Official comment
    Garry Cunanan

    Hi Anna,

    I appreciate you reaching out to Act-On Support (AO). My name is Garry Cunanan. I will be assisting you with your request.

    To get straight to the point 'Yes, there is a quick way you can send the exact same email to the suppressed list from with the original email'.

    • Option 1
    1. After you have sent the first email and has lists suppressed on it
    2. Next go back to: Outbound > New Message
    3. Click 'Sent Message' and select the original message sent

    Essentially what this does, is create a copy of the original message sent and then it will allow you to select any list you want.

    • Option 2
    1. After you have sent the first email and has lists suppressed on it
    2. Next go to: Outbound > Sent messages
    3. Find your original message and click its title
    4. Now that you're in the 'Sent Message' section
    5. Next the [Get Creatives] button​, Click [New Message]

    This will ultimately do the same thing as Option 1, it will create ​a copy of the original message sent, and then it will allow you to select any list you want.

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