Add lab forms to revenue attribution

0 Votes

Danielle Zielinski April 13, 2021 17:43

We currently use the revenue attribution report and aren't able to see the new forms, only the classic forms. This is a huge problem in our reporting.

Is there going to be an update soon? Or what do you recommend as an alternative?

• Official comment

  

  Bryce Eklund Act-On Team April 13, 2021 22:22

  Hi Danielle, both Labs Forms and Classic Forms are available for use with Revenue Attribution — it may be a little misleading due to its usage of the Classic Forms' icon, but as long as the form is part of the selected campaign and contains engagement data for the selected date range, you will see results when this report is run. If you're still experiencing issues, please create a new support request and our team will assist you directly. Thank you!
• 

  Danielle Zielinski April 13, 2021 23:30

  Hi Bryce,

  Thanks for getting back to me! I know we can add the form to a campaign but I'm just looking at a date range, not a specific campaign. Although, the forms are included in the selected campaigns and not showing either way.

  I put in a new support request.

  Thank you!

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