Forms not showing due to Adblocker

0 Votes

Marketing Admin June 04, 2021 08:33

We have stumbled upon that our act-on forms is not showing on the website when using Firefox and they have an Adblocker. Does anyone know how to solve this?

• Official comment

  

  Marat Mambetov Act-On Team June 04, 2021 14:03

  Hello,

  Thank you for contacting Act-On Technical Support Team.

  Unfortunately, we don't know why the form is not showing with Adblocker enabled. It appears to be working fine with Adblocker disabled. Following our chat earlier today we agreed that you would try an embed code instead of a Form Post URL and hopefully that will resolve the issue.  

  Please let me know if you have any questions.

  Kind regards,

  Marat Mambetov

   

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