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Anyone Using Act-on's Advanced Social Media Module -- Have Opinions?

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2 comments

  • Sarah Daily
    Yes, we have used it since June 2017. I love the ability to place several social media posts into an overall campaign and have the ability to report on that campaign. It makes it easier to categorize our posts and determine what type of posts perform the best. The only thing I miss with this tool is the ability to set up social media alerts like you used to be able to do with Act-On's native social publisher. I hope they bring it back!

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    Sarah Daily
    Digital Marketing Manager, The Enrollment Management Association
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    Original Message:
    Sent: 03-21-2018 16:56
    From: Ciara Simiele
    Subject: Anyone Using Act-on's Advanced Social Media Module -- Have Opinions?

    Hello!

    I was wondering if anyone is currently using the Advanced Social Media Module (aka Oktopost) offered through Act-on. I'd love to hear people's experience using it, if you've used another social media management software in the past and how it compares, pros and cons, ease of lead scoring and integration with the main Act-on platform and any other helpful advice you might have!

    Thanks for any insights you can send my way!
    -Ciara

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    Ciara Simiele
    Senior Content Marketing Associate, True Digital Communications
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  • John Donald
    Hi- Yes, we are just beginning to use it. It seems fairly functional but you've got to set up all of the integrations in order to realize the full benefits such as tracking conversion, etc. Like most of AO the reporting seems kind of limited. We primarily went with it for the ability to manage multiple profiles with multiple users whereas the basic feature is quite limiting in the regard. We like the advocacy feature and it is overall an easy interface although, unless you really need the integrations you can save quite a bit by going with a fragmented solution from another service, especially if you are not going to take the time to program all of the integrations for tracking and conversions. Hope that helps a bit.

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    John Donald
    Manager, Sales & Marketing Automation
    Designs for Health
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    -------------------------------------------
    Original Message:
    Sent: 03-21-2018 16:56
    From: Ciara Simiele
    Subject: Anyone Using Act-on's Advanced Social Media Module -- Have Opinions?

    Hello!

    I was wondering if anyone is currently using the Advanced Social Media Module (aka Oktopost) offered through Act-on. I'd love to hear people's experience using it, if you've used another social media management software in the past and how it compares, pros and cons, ease of lead scoring and integration with the main Act-on platform and any other helpful advice you might have!

    Thanks for any insights you can send my way!
    -Ciara

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    Ciara Simiele
    Senior Content Marketing Associate, True Digital Communications
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