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Forms Beta vs Forms Classic

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6 comments

  • Elise Ochoa
    Hi Mark,

    Thanks for reaching out! We are still working on completing full documentation for the Labs Composer in advance of going GA, but in the meantime I am happy to fill in the blanks.

    We've opted not to make our current Webinars implementations available with Labs Forms at this time because those integrations are in need of updates. Instead, the existing functionality will be kept in place until the current implementations can be replaced. As such, you will still be able to create and edit new Webinar forms once the Classic Composer is retired.

    Similarly, while eCommerce is not being implemented as a fully-fledged feature in the new Composer you will still have the ability to create forms with those same capabilities by following lightweight processes that leverage PayPal. These solutions will be fully documented in the Knowledge Base prior to the retirement of the Classic Composer.

    Finally, the File Upload block will continue to function in existing Classic Forms but will not be available for use with the new Composer in any capacity. We've tracked down a number of use cases for this feature and none of them can justify the security risks associated with enabling file uploads from the open web.

    I hope that helps clear things up a bit. In regards to your question about documentation, we haven't published a comprehensive feature matrix because we are still in the process of adding a few last parity items to Labs Forms. Once development is complete that documentation will be available, but in the meantime this Knowledge Base article should be of help. 

    Please let me know if you have additional questions.

    All the best,

    ------------------------------
    Elise Ochoa
    Product Manager
    Act-On Software
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 03-02-2018 02:20
    From: Mark Terry
    Subject: Forms Beta vs Forms Classic

    Hi there

    I have a seen a number of Act-On Customers posting why they are not converting to Forms Beta e.g. File Upload, Webinars and eCommerce

    Do you have a matrix which shows what Forms Beta vs Forms Classic in terms of functionality, I need to make a decision of how we will plan any migration and if we need to look at alternative solutions if Act-On cannot provide the features needed.

    Personally Webinar Integration and File Upload seem like basic requirements and ones that most other Marketing Automation Providers e.g. Hubspot offer out of the box. So I am a little confused as to the focus of the tool.

    Thanks
    Mark

    ------------------------------
    Mark Terry
    Head of Marketing, VUZION
    ------------------------------
  • Danyelle Dell'Olio
    I have tried classic form migration and it does not migrate well at all.  We are not sure if we are going to be able to continue with Act-On with this new roll-out.  We will have no access to public URLS and we cannot customize spacing without prior knowledge of CSS.  No one on our team knows CSS which made the classic composer really user-friendly for us.  Look at this migration...

    Classic Composer

    Migrated to Labs

    I would be better off just starting from the beginning, but the spacing is awful and it's very hard to fix without prior knowledge.  We jumped on a call recently with Act-On and all of us were unable to fix the spacing on some forms...We need classic composer because Labs is not giving us everything we need and already have.

    ------------------------------
    Danyelle Dell'Olio
    Marketing Coordinator, EisnerAmper LLP
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 03-02-2018 20:01
    From: Elise Ochoa
    Subject: Forms Beta vs Forms Classic

    Hi Mark,

    Thanks for reaching out! We are still working on completing full documentation for the Labs Composer in advance of going GA, but in the meantime I am happy to fill in the blanks.

    We've opted not to make our current Webinars implementations available with Labs Forms at this time because those integrations are in need of updates. Instead, the existing functionality will be kept in place until the current implementations can be replaced. As such, you will still be able to create and edit new Webinar forms once the Classic Composer is retired.

    Similarly, while eCommerce is not being implemented as a fully-fledged feature in the new Composer you will still have the ability to create forms with those same capabilities by following lightweight processes that leverage PayPal. These solutions will be fully documented in the Knowledge Base prior to the retirement of the Classic Composer.

    Finally, the File Upload block will continue to function in existing Classic Forms but will not be available for use with the new Composer in any capacity. We've tracked down a number of use cases for this feature and none of them can justify the security risks associated with enabling file uploads from the open web.

    I hope that helps clear things up a bit. In regards to your question about documentation, we haven't published a comprehensive feature matrix because we are still in the process of adding a few last parity items to Labs Forms. Once development is complete that documentation will be available, but in the meantime this Knowledge Base article should be of help.

    Please let me know if you have additional questions.

    All the best,

    ------------------------------
    Elise Ochoa
    Product Manager
    Act-On Software
    ------------------------------

    Original Message:
    Sent: 03-02-2018 02:20
    From: Mark Terry
    Subject: Forms Beta vs Forms Classic

    Hi there

    I have a seen a number of Act-On Customers posting why they are not converting to Forms Beta e.g. File Upload, Webinars and eCommerce

    Do you have a matrix which shows what Forms Beta vs Forms Classic in terms of functionality, I need to make a decision of how we will plan any migration and if we need to look at alternative solutions if Act-On cannot provide the features needed.

    Personally Webinar Integration and File Upload seem like basic requirements and ones that most other Marketing Automation Providers e.g. Hubspot offer out of the box. So I am a little confused as to the focus of the tool.

    Thanks
    Mark

    ------------------------------
    Mark Terry
    Head of Marketing, VUZION
    ------------------------------
  • Linh Nguyen

    Hi Scott,

     

    Thanks for your support. Here is the link https://marketing.rakutensl.com/acton/media/33518/multichannel-selling-strategy-platforms-vs-partners?utm_source=pe&utm_campaign=email

     

    Best regards,

     

    Linh Nguyen | Marketing Technologist

    RAKUTEN SUPER LOGISTICS

    Las Vegas Corporate Office

    127 E Warm Springs Rd | Las Vegas, NV 89119 

    P: 702.960.4872

    E: linh.a.nguyen@rakuten.com

     

    id:image002.png@01D39063.841F9260

     

    CONFIDENTIALITY NOTICE: This message (including any attachments) is confidential and may be privileged. If you have received it by mistake, please notify the sender by return e-mail and delete this message from your system. Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited. If you no longer wish to receive promotional and organizational announcements from Rakuten Super Logistics, please respond to this email with the w ord 'Remove' typed in the subject line to delete your information from our database.

     



    ------Original Message------

    I have tried classic form migration and it does not migrate well at all.  We are not sure if we are going to be able to continue with Act-On with this new roll-out.  We will have no access to public URLS and we cannot customize spacing without prior knowledge of CSS.  No one on our team knows CSS which made the classic composer really user-friendly for us.  Look at this migration...

    Classic Composer

    Migrated to Labs

    I would be better off just starting from the beginning, but the spacing is awful and it's very hard to fix without prior knowledge.  We jumped on a call recently with Act-On and all of us were unable to fix the spacing on some forms...We need classic composer because Labs is not giving us everything we need and already have.

    ------------------------------
    Danyelle Dell'Olio
    Marketing Coordinator, EisnerAmper LLP
    ------------------------------
  • Danyelle Dell'Olio
    ​Hi Scott, 
    The form is called, 'Manage Subscriptions.'

    Thanks

    Danyelle

    ------------------------------
    Danyelle Dell'Olio
    Marketing Coordinator, EisnerAmper LLP
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 03-08-2018 08:49
    From: Scott Wallace
    Subject: Forms Beta vs Forms Classic

    Hi​​​ @Danyelle Dellolio,

    I'm intrigued. Could you let me know the name of the original form in your account please?​

    ------------------------------
    Scott Wallace
    Act-On
    ------------------------------

    Original Message:
    Sent: 03-05-2018 16:30
    From: Danyelle Dellolio
    Subject: Forms Beta vs Forms Classic

    I have tried classic form migration and it does not migrate well at all.  We are not sure if we are going to be able to continue with Act-On with this new roll-out.  We will have no access to public URLS and we cannot customize spacing without prior knowledge of CSS.  No one on our team knows CSS which made the classic composer really user-friendly for us.  Look at this migration...

    Classic Composer

    Migrated to Labs

    I would be better off just starting from the beginning, but the spacing is awful and it's very hard to fix without prior knowledge.  We jumped on a call recently with Act-On and all of us were unable to fix the spacing on some forms...We need classic composer because Labs is not giving us everything we need and already have.

    ------------------------------
    Danyelle Dell'Olio
    Marketing Coordinator, EisnerAmper LLP

    Original Message:
    Sent: 03-02-2018 20:01
    From: Elise Ochoa
    Subject: Forms Beta vs Forms Classic

    Hi Mark,

    Thanks for reaching out! We are still working on completing full documentation for the Labs Composer in advance of going GA, but in the meantime I am happy to fill in the blanks.

    We've opted not to make our current Webinars implementations available with Labs Forms at this time because those integrations are in need of updates. Instead, the existing functionality will be kept in place until the current implementations can be replaced. As such, you will still be able to create and edit new Webinar forms once the Classic Composer is retired.

    Similarly, while eCommerce is not being implemented as a fully-fledged feature in the new Composer you will still have the ability to create forms with those same capabilities by following lightweight processes that leverage PayPal. These solutions will be fully documented in the Knowledge Base prior to the retirement of the Classic Composer.

    Finally, the File Upload block will continue to function in existing Classic Forms but will not be available for use with the new Composer in any capacity. We've tracked down a number of use cases for this feature and none of them can justify the security risks associated with enabling file uploads from the open web.

    I hope that helps clear things up a bit. In regards to your question about documentation, we haven't published a comprehensive feature matrix because we are still in the process of adding a few last parity items to Labs Forms. Once development is complete that documentation will be available, but in the meantime this Knowledge Base article should be of help.

    Please let me know if you have additional questions.

    All the best,

    ------------------------------
    Elise Ochoa
    Product Manager
    Act-On Software

    Original Message:
    Sent: 03-02-2018 02:20
    From: Mark Terry
    Subject: Forms Beta vs Forms Classic

    Hi there

    I have a seen a number of Act-On Customers posting why they are not converting to Forms Beta e.g. File Upload, Webinars and eCommerce

    Do you have a matrix which shows what Forms Beta vs Forms Classic in terms of functionality, I need to make a decision of how we will plan any migration and if we need to look at alternative solutions if Act-On cannot provide the features needed.

    Personally Webinar Integration and File Upload seem like basic requirements and ones that most other Marketing Automation Providers e.g. Hubspot offer out of the box. So I am a little confused as to the focus of the tool.

    Thanks
    Mark

    ------------------------------
    Mark Terry
    Head of Marketing, VUZION
    ------------------------------
  • Elise Ochoa
    Hey @Danyelle Dell'Olio,

    While @Scott Wallace is correct that we don't have a unique 'Checkbox' block in the new composer (instead, we've combined all multiple choice fields into a 'Combo Box' block) they should still convert over just fine since there is an equivalent. We'll get this bug fixed at the earliest opportunity, thank you for bringing it to our attention!

    In regards to public URLs, those are not available for Labs Forms because they no longer function as their own standalone webpages. The approach we've taken in Labs Forms, using Javascript to embed forms instead of iframing them, is beneficial in that it allows the new forms to be responsive on different device types but it also means that they behave differently than what you're accustomed to. 

    That said, if you embed your forms in Act-On Landing Pages (which can be done via the Embed Page of the new composer) the Landing Page Public URL will serve the same purpose. It's a change to the workflow but in terms of functionality there is no difference. If you need some guidance on the process please let me know and we will be happy to connect you with a resource.

    Finally, I'd be interested to know more about the issues you are running into with spacing. There are actually pretty granular controls for spacing in the new composer (many of which can be in the 'Column Settings' slideout) but without knowing the specifics of what you are experiencing I can't say for sure whether we have an easy fix (though it sounds like Scott might).

    If you aren't able to resolve it please let me know and I will be happy to look into the matter. We want to do what we can to ensure a smooth transition away from Classic Forms and this kind of feedback is crucial to that.

    Many thanks!

    ------------------------------
    Elise Ochoa
    Product Manager
    Act-On Software
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 03-05-2018 16:30
    From: Danyelle Dellolio
    Subject: Forms Beta vs Forms Classic

    I have tried classic form migration and it does not migrate well at all.  We are not sure if we are going to be able to continue with Act-On with this new roll-out.  We will have no access to public URLS and we cannot customize spacing without prior knowledge of CSS.  No one on our team knows CSS which made the classic composer really user-friendly for us.  Look at this migration...

    Classic Composer

    Migrated to Labs

    I would be better off just starting from the beginning, but the spacing is awful and it's very hard to fix without prior knowledge.  We jumped on a call recently with Act-On and all of us were unable to fix the spacing on some forms...We need classic composer because Labs is not giving us everything we need and already have.

    ------------------------------
    Danyelle Dell'Olio
    Marketing Coordinator, EisnerAmper LLP
    ------------------------------

    Original Message:
    Sent: 03-02-2018 20:01
    From: Elise Ochoa
    Subject: Forms Beta vs Forms Classic

    Hi Mark,

    Thanks for reaching out! We are still working on completing full documentation for the Labs Composer in advance of going GA, but in the meantime I am happy to fill in the blanks.

    We've opted not to make our current Webinars implementations available with Labs Forms at this time because those integrations are in need of updates. Instead, the existing functionality will be kept in place until the current implementations can be replaced. As such, you will still be able to create and edit new Webinar forms once the Classic Composer is retired.

    Similarly, while eCommerce is not being implemented as a fully-fledged feature in the new Composer you will still have the ability to create forms with those same capabilities by following lightweight processes that leverage PayPal. These solutions will be fully documented in the Knowledge Base prior to the retirement of the Classic Composer.

    Finally, the File Upload block will continue to function in existing Classic Forms but will not be available for use with the new Composer in any capacity. We've tracked down a number of use cases for this feature and none of them can justify the security risks associated with enabling file uploads from the open web.

    I hope that helps clear things up a bit. In regards to your question about documentation, we haven't published a comprehensive feature matrix because we are still in the process of adding a few last parity items to Labs Forms. Once development is complete that documentation will be available, but in the meantime this Knowledge Base article should be of help.

    Please let me know if you have additional questions.

    All the best,

    ------------------------------
    Elise Ochoa
    Product Manager
    Act-On Software

    Original Message:
    Sent: 03-02-2018 02:20
    From: Mark Terry
    Subject: Forms Beta vs Forms Classic

    Hi there

    I have a seen a number of Act-On Customers posting why they are not converting to Forms Beta e.g. File Upload, Webinars and eCommerce

    Do you have a matrix which shows what Forms Beta vs Forms Classic in terms of functionality, I need to make a decision of how we will plan any migration and if we need to look at alternative solutions if Act-On cannot provide the features needed.

    Personally Webinar Integration and File Upload seem like basic requirements and ones that most other Marketing Automation Providers e.g. Hubspot offer out of the box. So I am a little confused as to the focus of the tool.

    Thanks
    Mark

    ------------------------------
    Mark Terry
    Head of Marketing, VUZION
    ------------------------------
    ​​
  • Mark Terry
    The thing in everyones minds is WHEN will there be feature parity - people dont want 2 versions of things. It's taken what seems a lifetime to update the forms - the work begun as long as 2 years ago. We need to see clear timelines for these things as they seem to be dragging on and on and on.

    ------------------------------
    Mark Terry
    Head of Marketing, VUZION
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 03-02-2018 20:01
    From: Elise Ochoa
    Subject: Forms Beta vs Forms Classic

    Hi Mark,

    Thanks for reaching out! We are still working on completing full documentation for the Labs Composer in advance of going GA, but in the meantime I am happy to fill in the blanks.

    We've opted not to make our current Webinars implementations available with Labs Forms at this time because those integrations are in need of updates. Instead, the existing functionality will be kept in place until the current implementations can be replaced. As such, you will still be able to create and edit new Webinar forms once the Classic Composer is retired.

    Similarly, while eCommerce is not being implemented as a fully-fledged feature in the new Composer you will still have the ability to create forms with those same capabilities by following lightweight processes that leverage PayPal. These solutions will be fully documented in the Knowledge Base prior to the retirement of the Classic Composer.

    Finally, the File Upload block will continue to function in existing Classic Forms but will not be available for use with the new Composer in any capacity. We've tracked down a number of use cases for this feature and none of them can justify the security risks associated with enabling file uploads from the open web.

    I hope that helps clear things up a bit. In regards to your question about documentation, we haven't published a comprehensive feature matrix because we are still in the process of adding a few last parity items to Labs Forms. Once development is complete that documentation will be available, but in the meantime this Knowledge Base article should be of help.

    Please let me know if you have additional questions.

    All the best,

    ------------------------------
    Elise Ochoa
    Product Manager
    Act-On Software
    ------------------------------

    Original Message:
    Sent: 03-02-2018 02:20
    From: Mark Terry
    Subject: Forms Beta vs Forms Classic

    Hi there

    I have a seen a number of Act-On Customers posting why they are not converting to Forms Beta e.g. File Upload, Webinars and eCommerce

    Do you have a matrix which shows what Forms Beta vs Forms Classic in terms of functionality, I need to make a decision of how we will plan any migration and if we need to look at alternative solutions if Act-On cannot provide the features needed.

    Personally Webinar Integration and File Upload seem like basic requirements and ones that most other Marketing Automation Providers e.g. Hubspot offer out of the box. So I am a little confused as to the focus of the tool.

    Thanks
    Mark

    ------------------------------
    Mark Terry
    Head of Marketing, VUZION
    ------------------------------

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