Email button issues

Sylvia Pinegar

I'm trying to code a button into an email but Outlook is throwing it for a curve. Here's what it looks like in Act-On preview
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Here's what it looks like in Outlook

LX5mT0cSQJS0Y2Ew0NAH_image002.png

This is the code for the button:

<a href='https://value.kfcu.org/acton/fs/blocks/showLandingPage/a/32735/p/p-0018/t/page/fm/0' target='new'><button style='background-color: #005daa; padding: 18px; color: white; font-family: calibri; font-size: 18px; border: none; border-radius: 6px;'>Save $200</button></a>

Also - 

We're having an issue with the 'View in Browser' function. The <button> tag seems to be disabling the link functionality in Internet Explorer. This is one of the emails in reference:

https://value.kfcu.org/acton/rif/32735/e-0061-1804/-/l-tst:5/l-tst/showPreparedMessage?sid=TV2:cvfhDG33J

It works in Chrome, just not IE.

Any thoughts??? We have not been able to get any responses from Act-On customer support and are about to miss an important deadline.



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Sylvia Pinegar
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Comments

2 comments

Date Votes
  • Comment author
    Sara Theurer

    I'm also having issues with buttons, but mine is alignment. I'm using the standard Act-On button, created via the WYSIWYG editor, but the button is not center aligning in any Outlook inboxes.

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  • Comment author
    Permanently deleted user
    • Edited

    Hi Sarah, are we talking about bullet proof button alignment? If yes here is a link to article with video on how to centralize it for Outlook. (found the video too)

    If its something else let us know the email name/email template and our support can have a look for you.

     

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