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Forms lab not working?

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4 comments

  • Patricia Andrade
    Yes! We've been having huge issues with forms and no one at act-on seems to understand why... 


    Patricia Andrade ||  Vice President of Marketing, Communications, & Community Relations

     


    1666 Kennedy Causeway, Suite 702

    North Bay Village, FL 33141

    P:     +1.786.300.3039

    F:     +1.305.865.4382

    E:     pandrade@abtscs.com

    web: http://www.abtscs.com


          


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    ------Original Message------

    I'm having issues with conditional formatting not creating the intended behavior. Has anyone else had issues with this? 


    ------------------------------
    Becky Montchal
    Director of Marketing, Symmetry Software
    ------------------------------
  • Patricia Andrade
    Yes. We've been having tons of issues with forms. We've escalated 3 times with no answers from Act-on...

    ------------------------------
    Patricia Andrade
    Vice President/Evp, ABTS Convention Services
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 04-24-2018 16:45
    From: Becky Montchal
    Subject: Forms lab not working?

    I'm having issues with conditional formatting not creating the intended behavior. Has anyone else had issues with this?


    ------------------------------
    Becky Montchal
    Director of Marketing, Symmetry Software
    ------------------------------
  • Chean Lawrence
    Yes, I've had issues with conditionals. While I eventually figured it out, there are things Act-On could do to make working with them easier.  See my post about it earlier this year: Improve Lab Forms Conditionals (If/Then) 

    ------------------------------
    Chean Lawrence
    Liftfund
    Program Analyst and Coordinator
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 04-24-2018 16:45
    From: Becky Montchal
    Subject: Forms lab not working?

    I'm having issues with conditional formatting not creating the intended behavior. Has anyone else had issues with this?


    ------------------------------
    Becky Montchal
    Director of Marketing, Symmetry Software
    ------------------------------
  • Becky Montchal
    This was user error - I was using the field name for the conditions instead of the value. 
    Thanks Scott!

    ------------------------------
    Becky Montchal
    Director of Marketing, Symmetry Software
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 04-25-2018 08:57
    From: Patricia Andrade
    Subject: Forms lab not working?

    Yes! We've been having huge issues with forms and no one at act-on seems to understand why... 


    Patricia Andrade ||  Vice President of Marketing, Communications, & Community Relations

     


    1666 Kennedy Causeway, Suite 702

    North Bay Village, FL 33141

    P:     +1.786.300.3039

    F:     +1.305.865.4382

    E:     pandrade@abtscs.com

    web: http://www.abtscs.com


          


    Disclaimer- This e-mail and any attachments may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized duplication and utilization, disclosure or distribution of the material in this e-mail and its attachments is strictly forbidden


    Please consider the environment before printing this email.




    Original Message------

    I'm having issues with conditional formatting not creating the intended behavior. Has anyone else had issues with this?


    ------------------------------
    Becky Montchal
    Director of Marketing, Symmetry Software
    ------------------------------

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