subscription management

0 Votes

Geoffrey Smith June 24, 2019 19:30

Hi all,
I just want to verify what False and True relate to in the Subscription Management List.  I'm assuming that per contact has either opted out of specific email types therefore delivering a 'False' indicator, and conversely the same for 'True' indicators.

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Geoff Smith
Vice President of Marketing, New York Grants
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• 

  Robert Kohnke Act-On Team June 28, 2019 21:13

  Hi @Geoff Smith,
  
  
  Act-On uses true and false within the Subscription Management list.
  
  By default, all Subscription options are blank. Once someone clicks the opt-out link and is taken to the subscription management page, then any unchecked boxes will push as false and any checked boxes as true.
  
  As a side note, Act-On ONLY suppresses contacts that have a false value - it treats a blank value as a true for the purposes of suppressing based on subscription management.
  
  I hope this helps.
  
  Have a great day and Happy Marketing!
  
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  Robert Kohnke
  Marketing Operations Strategist, Act-On Software, Inc.
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  -------------------------------------------
  Original Message:
  Sent: 10-19-2018 10:48
  From: Geoff Smith
  Subject: subscription management
  
  Hi all,
  I just want to verify what False and True relate to in the Subscription Management List.  I'm assuming that per contact has either opted out of specific email types therefore delivering a 'False' indicator, and conversely the same for 'True' indicators.
  
  ------------------------------
  Geoff Smith
  Vice President of Marketing, New York Grants
  ------------------------------
  

  0 Votes

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