Tweet images not showing

Carina Janzon
Tweets posted through Act-On aren't showing images. We have had this problem for several months now.
Anybody else with this problem or solution?

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Carina Janzon

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Comments

2 comments

  • Comment author
    Carina Janzon
    Yes I have a support ticket from June (!). The problem is still not resolved so I am desperate for help from anyone in the community.

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    Carina Janzon

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    Original Message:
    Sent: 10-29-2018 19:45
    From: Act-On Support
    Subject: Tweet images not showing

    Hello and thanks for reaching out to the Act-On Community!

    We've noticed this post matches up with a Support ticket you currently have open.

    To better handle your request, we'll assist you by replying directly through the case.

    Thanks again for reaching out. Have a great day!


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    Act-On Support
    Support Team, Act-On Software
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    Original Message:
    Sent: 10-29-2018 11:58
    From: Carina Janzon
    Subject: Tweet images not showing

    Tweets posted through Act-On aren't showing images. We have had this problem for several months now.
    Anybody else with this problem or solution?

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    Carina Janzon

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    0
  • Comment author
    Ashley Chisholm

    Were you able to resolve this? We are having the same issue. We uploaded the OG image but it does not show. 

     

    Thanks,

     

    Ashley

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