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Emails are going in 'promotion' folder instead of inbox

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3 comments

  • James Matney
    This is an off-the-cuff reply, and could probably use correction... but I don't believe being sent to the promotional folder is a result of reputation quality. I believe google uses traits of emails to identify them as promotional and sets them in the promotional tab by default. I believe that a subscriber can change their settings so that certain emails, from certain senders, will go to the regular inbox instead.

    I think the best way to get your email into the regular inbox is to make the content so compelling that the user makes this setting change for your emails.

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    James Matney
    E Communications Specialist, TEEX - Texas A&M Engineering Extension Service
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    Original Message:
    Sent: 12-23-2018 13:26
    From: Ajay Rohera
    Subject: Emails are going in 'promotion' folder instead of inbox

    Most of our emails are going into 'promotion' folder instead of 'inbox'. I guess something to do with i.p health but not sure how to check and improve. Any help?

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    Ajay Rohera
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    0
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  • Marten Hoekstra
    Ajay,

    We use GlockApps to check if out emails get placed in the inbox, spam or promotions tab. You can do a pay-er-test which makes it very nice to use. How it works see https://glockapps.com/tutorials/how-to-test-inbox-placement-and-spam-score/

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    Marten Hoekstra
    Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
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    -------------------------------------------
    Original Message:
    Sent: 12-23-2018 13:26
    From: Ajay Rohera
    Subject: Emails are going in 'promotion' folder instead of inbox

    Most of our emails are going into 'promotion' folder instead of 'inbox'. I guess something to do with i.p health but not sure how to check and improve. Any help?

    ------------------------------
    Ajay Rohera
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    0
    Comment actions Permalink
  • Eric Heller
    Marten, thanks for the tip for GockApps, looks interesting. 

    Eric

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    Eric Heller
    Marketing Director, Sightlogix Inc
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    Original Message:
    Sent: 01-03-2019 15:45
    From: Marten Hoekstra
    Subject: Emails are going in 'promotion' folder instead of inbox

    Ajay,

    We use GlockApps to check if out emails get placed in the inbox, spam or promotions tab. You can do a pay-er-test which makes it very nice to use. How it works see https://glockapps.com/tutorials/how-to-test-inbox-placement-and-spam-score/

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    Marten Hoekstra
    Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
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    Original Message:
    Sent: 12-23-2018 13:26
    From: Ajay Rohera
    Subject: Emails are going in 'promotion' folder instead of inbox

    Most of our emails are going into 'promotion' folder instead of 'inbox'. I guess something to do with i.p health but not sure how to check and improve. Any help?

    ------------------------------
    Ajay Rohera
    ------------------------------
    0
    Comment actions Permalink

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