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Resend analytics

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2 comments

  • James Matney
    It should be under Outbound>Sent Messages.

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    James Matney
    E Communications Specialist, Texas A&M Engineering Extension Service (TEEX)
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    Original Message:
    Sent: 05-10-2019 10:28
    From: Kent Walton
    Subject: Resend analytics

    I resent an email to recipients who did not open the first time. How can I see the analytics on the resend?

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    Kent Walton
    Senior Marketing Communications Specialist, Securities America Financial Corporation
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  • Chris Bjorklund
    I believe the trick is you have to UNCHECK the box at the top that hides sends to individuals. The resend treats the message as though it went to a lot of people one at a time. The other place you can look is Outbound/Other messages/triggered messages and choose the Other tab at the top. For instance, messages sent from an automated program and then removed from the program will be displayed there.
    Hope that helps.



    ------Original Message------

    It should be under Outbound>Sent Messages.

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    James Matney
    E Communications Specialist, Texas A&M Engineering Extension Service (TEEX)
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