Cookie Notice and saving cookies...
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
Comments
22 comments
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
-------------------------------------------
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
------------------------------
-------------------------------------------
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
I have never set up our Act-On accounts with anything other than Standard Mode. We are still evaluating which option to choose.
I have asked Act-On GDPR Inquiry (gdprinquiry@act-on.net) the following questions, but have yet to receive a response:
Can you confirm if the default 'Standard Mode' for cookies is compliant with GDPR? As I understand it, no cookies are placed on the visitor in this mode, but other personal data is collected as part of tracking (such as IP address). To be GDPR compliant, do we need to move to using either 'Opt-In with Opt-Out Mode' or 'Opt-In Mode', to ensure the person has actively opted in to being cookied or tracked?
Also, if we move to 'Opt-In with Opt-Out Mode' or 'Opt-In Mode', when the person clicks to accept cookies, is some sort of evidence of their opt-in recorded in Act-On and viewable to us as Act-On users? (For example, if we had to show a record of who had opted in to the UK data protection regulator?)
I appreciate that ultimately we must decide which cookie mode we use, and how we collect evidence of people's consent for marketing purposes. But it would be good if you could explain what Act-On does or does not do, so as to inform our decision.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
-------------------------------------------
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
------------------------------
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
This guide recommends implementing 'Opt-In with Opt-Out' mode as part of a GDPR-compliant Act-On experience.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
-------------------------------------------
Original Message:
Sent: 02-26-2018 18:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Vicky Hawkes
I have never set up our Act-On accounts with anything other than Standard Mode. We are still evaluating which option to choose.
I have asked Act-On GDPR Inquiry (gdprinquiry@act-on.net) the following questions, but have yet to receive a response:
Can you confirm if the default 'Standard Mode' for cookies is compliant with GDPR? As I understand it, no cookies are placed on the visitor in this mode, but other personal data is collected as part of tracking (such as IP address). To be GDPR compliant, do we need to move to using either 'Opt-In with Opt-Out Mode' or 'Opt-In Mode', to ensure the person has actively opted in to being cookied or tracked?
Also, if we move to 'Opt-In with Opt-Out Mode' or 'Opt-In Mode', when the person clicks to accept cookies, is some sort of evidence of their opt-in recorded in Act-On and viewable to us as Act-On users? (For example, if we had to show a record of who had opted in to the UK data protection regulator?)
I appreciate that ultimately we must decide which cookie mode we use, and how we collect evidence of people's consent for marketing purposes. But it would be good if you could explain what Act-On does or does not do, so as to inform our decision.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
------------------------------
-------------------------------------------
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
------------------------------
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @david fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
------------------------------
-------------------------------------------
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
------------------------------
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
Vicky Hawkes
------------------------------
-------------------------------------------
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
------------------------------
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
-------------------------------------------
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @david fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
------------------------------
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
Vicky Hawkes
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
Feeling very much like customers dealing with GDPR matters are getting second-class treatment from the USA-centric Act-On.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
IMO this is handier than using the cookie consent statement of Act-On. Why? Because the Act-On consent statement will only work for Act-On. You might have more cookies for which the visitor has to give consent to before placement.
Think Hotjar, optimizely, remarketing tools etc, for these you also need to ask consent.
------------------------------
Marten Hoekstra
Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 09:26
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
I raised a call in September 2016 about it :)
------------------------------
Vicky Hawkes
------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
Feeling very much like customers dealing with GDPR matters are getting second-class treatment from the USA-centric Act-On.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
Mark Terry
Head of Marketing, VUZION
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
I was also really worried about the fact that you can't customize the text and style of this cookie notice popup. Our site has 4 different languages and with this missing we wouldn't be able to be GDPR compliant...
Best,
------------------------------
Doménico Schwalb
equippo.com
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
You make a good point about needing a tool that handles all cookies that might be on a website, not just the Act-On beacon. However, does Cookie Consent work on Act-On landing pages? If Act-On don't develop something that improves the consent pop-up, customers might need to use something like Cookie Consent on them.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 14:19
From: Marten Hoekstra
Subject: Cookie Notice and saving cookies...
There is an open source cookie consent tool called https://cookieconsent.insites.com/ Your web team has to do some coding but it will work fine. See the demos https://cookieconsent.insites.com/demos/ or https://cookie-script.com/ (one time fee of 29 euro)
IMO this is handier than using the cookie consent statement of Act-On. Why? Because the Act-On consent statement will only work for Act-On. You might have more cookies for which the visitor has to give consent to before placement.
Think Hotjar, optimizely, remarketing tools etc, for these you also need to ask consent.
------------------------------
Marten Hoekstra
Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
------------------------------
Original Message:
Sent: 03-16-2018 09:26
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
I raised a call in September 2016 about it :)
------------------------------
Vicky Hawkes
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
Feeling very much like customers dealing with GDPR matters are getting second-class treatment from the USA-centric Act-On.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
Erin Jewell
Marketing Director, Schlesinger Group
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 14:19
From: Marten Hoekstra
Subject: Cookie Notice and saving cookies...
There is an open source cookie consent tool called https://cookieconsent.insites.com/ Your web team has to do some coding but it will work fine. See the demos https://cookieconsent.insites.com/demos/ or https://cookie-script.com/ (one time fee of 29 euro)
IMO this is handier than using the cookie consent statement of Act-On. Why? Because the Act-On consent statement will only work for Act-On. You might have more cookies for which the visitor has to give consent to before placement.
Think Hotjar, optimizely, remarketing tools etc, for these you also need to ask consent.
------------------------------
Marten Hoekstra
Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
------------------------------
Original Message:
Sent: 03-16-2018 09:26
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
I raised a call in September 2016 about it :)
------------------------------
Vicky Hawkes
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
Feeling very much like customers dealing with GDPR matters are getting second-class treatment from the USA-centric Act-On.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
The information does not need to get back to Act-On, and the Act-On software itself does not store any information about a person's cookie preferences. The person's settings will only be stored in their browser.
The Act-On software does, however, place the Act-On cookie on the person's browser.
When the person ends their browsing session and clears their cookies/browsing history, the information is reset. This means that, depending on the cookie mode the Act-On account is in, the person would be asked to set their cookie/tracking preferences each time they visit an Act-On landing page or a website that has the Act-On beacon code on it.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
-------------------------------------------
Original Message:
Sent: 04-24-2018 10:40
From: Erin Jewell
Subject: Cookie Notice and saving cookies...
Hi Merten - Forgive me for being such a novice, but I'm trying to wrap my head around this software. How does the info of the opt-out of cookies get back to act on? Or does it not need to? Does the software control the placement of the AO (or other) cookie? I don't have a web team :( , we use wordpress, think this is a tool someone with a lot of drive and patience can figure out? thanks in advance for your insight.
------------------------------
Erin Jewell
Marketing Director, Schlesinger Group
------------------------------
Original Message:
Sent: 03-16-2018 14:19
From: Marten Hoekstra
Subject: Cookie Notice and saving cookies...
There is an open source cookie consent tool called https://cookieconsent.insites.com/ Your web team has to do some coding but it will work fine. See the demos https://cookieconsent.insites.com/demos/ or https://cookie-script.com/ (one time fee of 29 euro)
IMO this is handier than using the cookie consent statement of Act-On. Why? Because the Act-On consent statement will only work for Act-On. You might have more cookies for which the visitor has to give consent to before placement.
Think Hotjar, optimizely, remarketing tools etc, for these you also need to ask consent.
------------------------------
Marten Hoekstra
Inbound marketeer / Marketing Automation Consultant, Stan and Stacy
Original Message:
Sent: 03-16-2018 09:26
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
I raised a call in September 2016 about it :)
------------------------------
Vicky Hawkes
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
Feeling very much like customers dealing with GDPR matters are getting second-class treatment from the USA-centric Act-On.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @david fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
I am in awe that no one at Act-On has not prioritized this!
------------------------------
Anna Barcelos
Marketing Director, Vector Software
------------------------------
-------------------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
------------------------------
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
Thanks!
Anne
------------------------------
Anne Mullaney
VP Marketing, Cutter Consortium
------------------------------
-------------------------------------------
Original Message:
Sent: 05-16-2018 14:41
From: Anna Barcelos
Subject: Cookie Notice and saving cookies...
We will not be using this cookie notice for two reasons.
I am in awe that no one at Act-On has not prioritized this!
------------------------------
Anna Barcelos
Marketing Director, Vector Software
------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
------------------------------
-------------------------------------------
Original Message:
Sent: 05-16-2018 14:41
From: Anna Barcelos
Subject: Cookie Notice and saving cookies...
We will not be using this cookie notice for two reasons.
I am in awe that no one at Act-On has not prioritized this!
------------------------------
Anna Barcelos
Marketing Director, Vector Software
------------------------------
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
Erin Jewell
Marketing Director, Schlesinger Group
------------------------------
-------------------------------------------
Original Message:
Sent: 05-17-2018 11:18
From: John Donald
Subject: Cookie Notice and saving cookies...
Has anyone successfully coded for an alternative custom solution that interacts with the Act On cookie properly? If so, would you please share the code and process? We cannot use this one either- it looks horrid. 9 days to go.
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
------------------------------
Original Message:
Sent: 05-16-2018 14:41
From: Anna Barcelos
Subject: Cookie Notice and saving cookies...
We will not be using this cookie notice for two reasons.
I am in awe that no one at Act-On has not prioritized this!
------------------------------
Anna Barcelos
Marketing Director, Vector Software
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @David Fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
And a question for anyone- does Cookie Consent simply override all cookies, be they from Act On or elsewhere, without any additional integration of code? If so it seems like the best looking and easiest solution.
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
------------------------------
-------------------------------------------
Original Message:
Sent: 05-18-2018 12:48
From: Erin Jewell
Subject: Cookie Notice and saving cookies...
We are implementing cookie consent (discussed in the replies above) on Monday. I will report back once we have it up and running in our 4 language sites.
------------------------------
Erin Jewell
Marketing Director, Schlesinger Group
------------------------------
Original Message:
Sent: 05-17-2018 11:18
From: John Donald
Subject: Cookie Notice and saving cookies...
Has anyone successfully coded for an alternative custom solution that interacts with the Act On cookie properly? If so, would you please share the code and process? We cannot use this one either- it looks horrid. 9 days to go.
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
Original Message:
Sent: 05-16-2018 14:41
From: Anna Barcelos
Subject: Cookie Notice and saving cookies...
We will not be using this cookie notice for two reasons.
I am in awe that no one at Act-On has not prioritized this!
------------------------------
Anna Barcelos
Marketing Director, Vector Software
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @david fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
------------------------------
-------------------------------------------
Original Message:
Sent: 05-18-2018 18:33
From: John Donald
Subject: Cookie Notice and saving cookies...
Look forward to your update- I was also pointed toward the same solution by act On tech support: About Cookie Consent - Cookie Consent by Insites and will probably follow suit once we determine which style to go with- did you decide to implement the 'Informational' or Disable' method?
And a question for anyone- does Cookie Consent simply override all cookies, be they from Act On or elsewhere, without any additional integration of code? If so it seems like the best looking and easiest solution.
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
------------------------------
Original Message:
Sent: 05-18-2018 12:48
From: Erin Jewell
Subject: Cookie Notice and saving cookies...
We are implementing cookie consent (discussed in the replies above) on Monday. I will report back once we have it up and running in our 4 language sites.
------------------------------
Erin Jewell
Marketing Director, Schlesinger Group
Original Message:
Sent: 05-17-2018 11:18
From: John Donald
Subject: Cookie Notice and saving cookies...
Has anyone successfully coded for an alternative custom solution that interacts with the Act On cookie properly? If so, would you please share the code and process? We cannot use this one either- it looks horrid. 9 days to go.
------------------------------
John Donald
Manager, Sales & Marketing Automation
Designs for Health
Original Message:
Sent: 05-16-2018 14:41
From: Anna Barcelos
Subject: Cookie Notice and saving cookies...
We will not be using this cookie notice for two reasons.
I am in awe that no one at Act-On has not prioritized this!
------------------------------
Anna Barcelos
Marketing Director, Vector Software
Original Message:
Sent: 03-16-2018 09:12
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi @Mark Terry and @Vicky Hawkes
I have had the same questions outstanding with Act-On for two months.
We are just 50 working days from GDPR and there has been no movement on this. The pop-up that appears when 'Opt-In with Opt-Out' mode is active is unattractive, non-specific and obtrusive:
It makes for an awful user experience on websites where the Act-On beacon tracking code is placed, and on Act-On landing pages.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 03-15-2018 17:49
From: Mark Terry
Subject: Cookie Notice and saving cookies...
So I am following the Getting Started (in March?!) Pdf guide Act-On distributed and marketed recently
Looking at the Cookie Tracking I wanted to test the Opt-In with Opt-Out Mode to see what the default looks like. TERRIBLE is the answer.
It has no obvious ability to style this using website or custom styling. Can someone, maybe @david fowler tell us if there is a way we can customise/edit this to encapsulate existing Cookie Notice copy that exist on all websites today (pre-GDPR). Is there an API/script/hyperlink we can utilise for CMS created Cookie Notices versions?
Will this be updated to make it more accessible, easy, flexible and on brand?
------------------------------
Mark Terry
Head of Marketing, VUZION
Original Message:
Sent: 03-13-2018 10:55
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Act-on,
I'm still waiting for some info on whether the cookie message for Opt-in with Opt-out Beacon tracker variant will have both Accept and Decline buttons? As it is, with the Cancel/OK, it is not compliant. Could you please advise? Thanks
------------------------------
Vicky Hawkes
Original Message:
Sent: 02-26-2018 05:35
From: Vicky Hawkes
Subject: Cookie Notice and saving cookies...
Hi Sion
I've read the cookie guidance and it mentions a scenario in which the user declines cookies. Do you know whether Opt-in with Opt-out option now have both Accept and Decline buttons?
Many thanks
Vicky
------------------------------
Vicky Hawkes
Original Message:
Sent: 01-08-2018 12:49
From: Sion Stedman
Subject: Cookie Notice and saving cookies...
Hi Carsten, hope all's well.
Act-On's guidance on its cookies and opt-in are found here.
As set out in the guidance, there are four modes available:
Standard Mode
This option is an account-wide setting that allows you to interact with customers and prospects without setting any Act-On tracking cookies from web page visits, form submits, or message clickthroughs. This option provides the most complete set of website metrics by automatically saving tracking information about every prospect to your website. This setting is used upon setting the Act-On Beacon Tracker code on your website and/or blog. Your prospects' browsing experience will not be affected.
Opt-In with Opt-Out Mode
This account-wide setting gives your prospects a choice to either opt-in to having tracking information saved, or to opt-out of having tracking information saved. A one-time opt-out cookie will be placed to ensure prospects receive no further requests for permission to save the tracking information when they deny permission.
Opt-In Mode
This account-wide setting provides a modified version of Act-On Beacon Tracker code which, when placed on your website, will ask prospects via a pop-up message if a cookie may be placed on their browser. This same opt-in request will be made when prospects view landing pages and forms, and when clicking on links in email messages. Once the prospect grants permission, their browsing experience will be the same as the Standard mode described above.
No Cookies Mode
This account-wide setting does not cookie your visitors at all. Visitors will not be tracked, and all visitors will appear as 'anonymous' in Website Prospector. This mode is not recommended unless you must comply with strict privacy regulations.
For what it's worth, at my company we are weighing up whether to use 'Opt-In with Opt-Out Mode' or 'Opt-In Mode'. By our understanding, the default 'Standard Mode' is not going to be compliant with the ePrivacy Regulation on cookies. (It is the ePrivacy Regulation, rather than the GDPR, that concerns cookies). However, the ePrivacy Regulation has not yet been finalised in EU law. We are waiting to see just how strict this is before choosing between cookie modes. If it ends up being very strict, we will have to use 'Opt-In Mode', which ensures that no cookie of any kind is placed on someone's browser unless they opt in.
We are trying to leave this decision as late as possible because if we switch earlier than necessary, we will lose analytics data that we might otherwise have been entitled to hold.
All businesses should be advised to follow developments with the ePrivacy Regulation, because there is a chance that the law ends up being extremely strict, with no tracking for any kind of marketing purpose allowed. (Needless to say, that turn of events would be a huge development in digital marketing.) As things stand, however, as long as someone has the ability to choose not to be tracked, 'Opt-In with Opt-Out Mode' or 'Opt-In Mode' will be compliant options.
------------------------------
Sion Stedman
Idox Software Ltd
Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
------------------------------
Carsten Tschach
System Administrator, Datacolor, Inc.
------------------------------
------------------------------
Vicky Hawkes
Digital Content Manager
------------------------------
-------------------------------------------
Original Message:
Sent: 06-01-2018 17:47
From: Natasha GM
Subject: Cookie Notice and saving cookies...
I second this whole thread! What is worse is Act-Up's I mean On's... own cookie pop up notice does not look like this on THEIR OWN WEBSITE.
See below:
This is the response I got from support:
Ryan Fawcett (Act-On Software)
Jun 1, 02:14 PDT
Thanks for reaching out to Act-On Technical Support.
Unfortunately we don't have a way from doing this in the UI but I really like the idea and wanted to thank you for your suggestion!
I have heard of people using a third-party cookie tool known as Cookie Consent by Insites (https://cookieconsent.
We take feature requests from our Users very seriously as we strive to promote a service that you can use to achieve maximum results. We'll definitely forward your feedback to our Product Management team.
Also, please submit this feature request and other feature requests in the link below. Our Product Management and Engineering teams visit this page daily to review any feature enhancement requests from our Users. You can also track the status of each request and allow other Users to vote on your suggestion.
https://community.act-on.com/
Thank you for your continued support! If you have any questions, please feel free to respond to this email or visit https://university.act-on.com and log in with your Act-On credentials.
Very Respectfully,
Ryan Fawcett | Technical Solutions Engineercom/hc/en-us/requests/new
Support Portal: https://support.actonsoftware.
So... if they have no way of doing this... how did they do it on their own site if they drink their own Kool-aid? If they use their own software on their site for cookies... they had to customize it somehow and thus have the answer.
OR
Act-On, does not use Act-On internally in which case... why are we?
Please note, this is posted twice on two threads and hope that they resolve this ASAP.
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Natasha GM
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Original Message:
Sent: 01-08-2018 11:44
From: Carsten Tschach
Subject: Cookie Notice and saving cookies...
Hi,
I just want to get some opinions on the 'Accept Cookie notice' and the technical implementation especially with GDPR in mind:
We all know the cookie notice on websites. From what I've seen, most websites already place the cookies when you visit the site. So even if you decline (or not click) the 'Accept Cookie Notice' and simply close the page instead, there are already cookies stored in the browser.
From my understanding, this is against GDPR. If this is correct, then implementations need to be changed that no cookies are stored unless people really click on 'Accept'.
What do you think?
Regards, Carsten
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Carsten Tschach
System Administrator, Datacolor, Inc.
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