Skip to main content
  1. Act-On Connect
  2. Community
  3. Community Answers

Header and Signature Block Limitations

0 Votes
Daniel Schmieding
I'm looking at a task to reformat ~300 emails. Initially I figured our company logo and sender signatures would be the easy part, simply creating a new Header block and a new Signature block, and dragging them into each email.

Hoping I'm missing something, but some limitations that seem to be hampering those plans:

- Header block does not export with the rest of the 'download creatives' html/text deliverables....

- Signature block seems to mandate a minimum height of the block that's larger than I'd like - any way around this that still follows best-practices?

Thanks for any input - hoping not to have to use rich HTML blocks and a whole lot of copy/paste x300 here.

------------------------------
Daniel Schmieding
------------------------------

Comments

1 comment

Date Votes
  • Robert Kohnke Act-On Team
    Hi @Daniel Schmieding​
    Act-On does not export the header or footer in the Download Creatives option - the URLs in both of these sections are personalized with a string of unique variables that would be useless outside of Act-On, so they are not exported.

    You can get the HTML of your Header by navigating to Content > Email Headers > Edit your header and click the HTML option in the WYSIWYG editor.

    For the Signature block, I haven't seen any specific example of a minimum height for that block apart from what is dictated by the Message Styling Line Height setting and the HTML structure of the Signature itself (coupled with any potential CSS through Stationery.

    If you provide an example of the issue you are having (account number, Template/Draft name, and the signature you are working with) I or someone on the team can take a look and at least provide an initial assessment.

    I hope that I can help you further.

    Have a great day and Happy Marketing!

    ------------------------------
    Robert Kohnke
    Marketing Operations Strategist, Act-On Software, Inc.
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 01-27-2019 13:10
    From: Daniel Schmieding
    Subject: Header and Signature Block Limitations

    I'm looking at a task to reformat ~300 emails. Initially I figured our company logo and sender signatures would be the easy part, simply creating a new Header block and a new Signature block, and dragging them into each email.

    Hoping I'm missing something, but some limitations that seem to be hampering those plans:

    - Header block does not export with the rest of the 'download creatives' html/text deliverables....

    - Signature block seems to mandate a minimum height of the block that's larger than I'd like - any way around this that still follows best-practices?

    Thanks for any input - hoping not to have to use rich HTML blocks and a whole lot of copy/paste x300 here.

    ------------------------------
    Daniel Schmieding
    ------------------------------

Please sign in to leave a comment.