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Segementing on social posts

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  • Chris Apgar
    Hi Carina,

    There isn't an option to pick a social post for segmentation as you would for landing pages, forms, messages, etc. However, by linking to a unique URL or piece of content from your social posts, you can segment based on that instead. So for one example, you can create an identical copy of a Landing Page specifically to use in your Facebook posts, then you can segment based on visits to that page.

    Hope that helps! Feel free to reply with your specific use case and we can talk through how you might build that out.

    Chris Apgar
    Customer Experience Manager, Act-On Software, Inc.
    Original Message:
    Sent: 02-22-2019 05:18
    From: Carina Janzon
    Subject: Segementing on social posts

    ​​​Hi! How can I find out which people have clicked on a social post? There is no option available for this in the Segmentation on behavior.

    Carina Janzon
    Esri Sverige

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