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Image not selectable?

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3 comments

  • Chris Bjorklund
    Sounds complicated! Try this
    Put your cursor on the left of the image, then hold the shift key and the right arrow at the same time. That should grab the image (looks like a blue box). It never used to do that so I understand the frustration.
    Let me know if that works for you.


    ------Original Message------

    Hey Everyone!

    I have a template I am creating that has a rich text block containing a table with multiple nested tables and divs.  In one of the tables is an image within a nested table.

    Try as I might try, I am unable to select this image in the WYSIWYG.

    I called support and they are stumped (and are working on it), but has this happened to anyone else before?

    This is a screenshot of the code of that part of the table.

    Thanks so much!
    VW

    ------------------------------
    Veronica Williams
    Senior Email Marketing Specialist, Simpleview, Inc.
    ------------------------------
  • Hubbard Jordan

    Hi VW,

    Have you tried to clear your browser cache and refresh? – Sometimes, when we are deep into it – we build up a lot of baggage and don't realize we need to start fresh?

    Just a thought.



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    ------Original Message------

    Hey Everyone!

    I have a template I am creating that has a rich text block containing a table with multiple nested tables and divs.  In one of the tables is an image within a nested table.

    Try as I might try, I am unable to select this image in the WYSIWYG.

    I called support and they are stumped (and are working on it), but has this happened to anyone else before?

    This is a screenshot of the code of that part of the table.

    Thanks so much!
    VW

    ------------------------------
    Veronica Williams
    Senior Email Marketing Specialist, Simpleview, Inc.
    ------------------------------
  • MTI Mike Conaty
    Yes, I had this very same problem when Firefox updated a few weeks ago. To fix the issue, you need to get into the hidden settings on Firefox:

    Type about:config into the address bar.

    This will give you a warning about voiding the warranty, which is a joke since there is no warranty, it's just a warning that you could really mess things up, so proceed with caution. Click the "I accept the risk" button.

    The address bar becomes a search bar, and you'll see all sorts of settings listed.

    Search for editor.resizing.enabled_by_default

    This will limit the listings below it. It is probably set to default or false. Double click on it to change it to true.

    That's it. close that tab, and open up the editor, you should see the resize handles now when you click on an image.

    This is a problem in Chrome as well, but Chrome does not have a simple fix like this.

    ------------------------------
    Mike Conaty
    Innovative Publishing
    ------------------------------
    -------------------------------------------
    Original Message:
    Sent: 06-12-2019 11:32
    From: Veronica Williams
    Subject: Image not selectable?

    Hey Everyone!

    I have a template I am creating that has a rich text block containing a table with multiple nested tables and divs.  In one of the tables is an image within a nested table.

    Try as I might try, I am unable to select this image in the WYSIWYG.

    I called support and they are stumped (and are working on it), but has this happened to anyone else before?

    This is a screenshot of the code of that part of the table.

    Thanks so much!
    VW

    ------------------------------
    Veronica Williams
    Senior Email Marketing Specialist, Simpleview, Inc.
    ------------------------------

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