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Re sending an email to those that didn't open

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2 comments

  • Christopher Johnson

    Hi Kerry! 

    You can do this by navigating to the message report for message 1. Clicking Did Not Open on the graph. That will then show you the list of users who did not open and towards the top will be a button that says "Send." This will open a new message composer window. From there you can select a previously sent message (ie Message 1.) Make slight changes to the message and send it off!

    Note: After sending the message, it may not appear under Sent Messages. This is because it has technically been sent to "specific people" rather than a list. So if you uncheck the box that says "Hide Messages to Specific People" in the top left of the sent messages screen it should show up for you!

    Hope this helps!

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  • Kerry West

    That's really helpful Christopher! Thank you very much for taking the time to reply :-)

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