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Act On Form Error

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1 comment

  • Tony Pellegrini

    Hi Leigh,

     

    This most likely means that the field that is supposed to capture an email address within your Form is not mapped to the correct Email Address field you use within your Standard Field Names. For example, you will receive this error if you attempt to map a field to "E-mail" when your Standard Field Name for email addresses is actually "E-mail Address."

    You can check the syntax you use as your Standard Field Name for emails by going to Contacts > Standard Field Names. You will then want to make sure that the field capturing email address in your Form is configured with that same syntax under the Field Mapping and Column Name fields (be wary of additional spaces here as well).

    If they are completely identical in all areas listed above, I would suggest opening a ticket with our Technical Support team in order to have them take a deeper dive.

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