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Media Library - Salesforce Sync

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2 comments

  • Tony Pellegrini

    Hi Alex,

    Unfortunately Sales Users do not have access to the direct Media Document reports, however most of our CRM integrations do allow Sales Users to look at an individual Lead or Contact's full Act-On Contact Report within CRM that gives insight into what Media Documents have been accessed. Depending on which CRM you are integrated with, you may be able to access this activity history:

    From here, you can drill down into any of these actions and see which specific asset was engaged with. Here is an example of Media Documents:

    I'm not sure if this is exactly what you were looking for, however I hope this might be helpful! Please let me know if you have any follow up questions on this.

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  • Alex Campos Marketing

    Hey Tony, 

    So if we're using Salesforce you're saying that any user might be able to access the history above from the record page layout?

    Can you please help me with more details?


    Thank you

     

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