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  • Chris Apgar

    Hi Lorena,

    If it's a query segment, then you have to adjust your query so that this new contact matches the criteria. You can add a new rule that targets the contact by name or any other field. Here's an example where I'm adding Bill Gates to my current segment of all CEO job titles:

    Hope that helps! Let me know if that doesn't match your situation and I can suggest other options.

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