Changes to media links in emails and landing pages on January 15.

January 08, 2020 22:05
3 comments

Background

Google Chrome will block HTTP content from loading on secure sites beginning in December 2019 with Chrome 79. By February 2020, Chrome 81 will block all media (images, audio, video) that don’t load over HTTPS.

Currently, Act-On replaces HTTPS media links within email messages with HTTP links. This was put into place in Act-On some time ago to help older versions of Outlook (which do not support HTTPS assets) render images correctly.

What's Changing

On January 15, the Act-On application will no longer replace HTTPS media links with HTTP in email messages. This will also apply to the "View in Browser" page.

Comments

3 comments

Diana Flores blank
- February 27, 2020 20:24
Is this why I get privacy error when clicking a link?

Thanks

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Diana Flores blank
- February 27, 2020 20:28
This is the error I have.

thanks

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Michelle Dean
- February 28, 2020 12:04
Hey Diana,

That error means your act-on marketing domain isn't configured correctly for a secure connection. It's probably something with your SSL certificate. I'd reach out to Act-on support and have them review how your site and settings are configured. I'm sure they can figure out what isn't set up correctly.

Here is their support documentation on adding a custom marketing domain with an SSL certificate:
https://connect.act-on.com/hc/en-us/articles/360025843013-How-to-Add-a-Custom-Marketing-Domain-with-an-SSL-Certificate

-Michelle
Graphic Designer
Acromag, Inc.

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