Email open rate 100%

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Alana Bellinger

• March 02, 2020 18:45

Anyone have any ideas to stop an email report from saying there was a 100% open rate immediately after the email was sent? As much as we wish this was true, we know there must be an error somewhere!

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  Joonas Ylimaula

  • March 06, 2020 21:19

  Hi Alana Bellinger,

  We're having some trouble reproducing this issue. Can you add more detail? Where did you see this? Did it persist or update to the real open rate after a while? Does this happen every time you send an email? 

  Thanks!

  Joonas Ylimaula | Sr. Product Manager

  Act-On Software, Inc.

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