Hello, I have some questions about interpreting analytics for our email messages/newsletters. The number I'm seeing for "people who opened" does not match the number I see marked "total effective opens"--which quantity is the "true" open number? Also, I'm showing a very high quantity of "suppressed/not sent"...I take it that is exactly what that means? This total quantity was "not sent" and is not included in the "total number sent" quantity that shows on the report page. Thanks.
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