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Opened but Did not click list

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2 comments

  • Phil Gundry

    Hi Charles,

    The most helpful way to accomplish this is to segment the original source list. Use the behavior option to segment by 'has opened at least one of these," selecting the email in question. Add a second behavioral query, for "clicked on none of these," again selecting the same email. Just make sure you're using the AND rather than the OR condition.

    From there, you can export the segment or use it to trigger follow-up automation.

    Let me know if you run into issues.

    Phil
    phil@gundrymarketing.com

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  • Charles Woitiez

    Hi Phil,

    Thank you for your answer. It works fine !

    Have a nice day

    Charles

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