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File type to add to Act-On

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  • Chris Apgar

    Hi Rosemarie! There are a few ways you can go here:

    • You can request an HTML email from your designer, then upload that to Act-On all in one piece. When you click Outbound > New Message, there's an option to upload email code where you can add the file they provide. This is the quickest approach to get started, but editing the email requires going into the code itself, which can be a bit dicey if you're unfamiliar with HTML.
    • You can request the HTML of the various sections of the email, then add these in chunks. If you create a new email in Act-On and add the Rich Text block to the message, you'll see a Source Code button where you can also paste in HTML. This will be converted into rich text that you can edit much more easily, but some parts of the email may not match the design 100% so you'll probably have to make some more updates there.
    • You can ask your designer to build out the email directly within Act-On.

    I know that's a lot of info, so let me know if you have specific questions!

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