April 29, 2020 | Release Notes

Olaf Kowalik

Bug Fixes

Website visitor report does not display current data

We fixed a problem where the Website visitor did not display the most recent data

Selecting custom date range in the Sent Message report

We resolved an issue which prevented a custom date range from being selected in the Sent Message Report

Click and Open counts don't match

We resolved a discrepancy between click and open counts in the Sent Message report

Landing Page Daily Activity Report doesn't update

We fixed an issue with the Landing Page Daily Activity Report which prevented the data from updating

Combo Box field data not pushing to Sugar CRM

We resolved a problem which was causing Combo Box field data from being transferred to Sugar CRM

Recipients "who viewed" shows as "null"

We fixed an issue which was causing the the recipients section of the message composer to show as "null"

"Stop Launch" button shows an error

An error message was preventing users from clicking on the "Stop Launch" button from the Sent Messages report. We resolved that issue.

 

 

 

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Comments

2 comments

Date Votes
  • Comment author
    Tim Klimasewski

    Hi Olaf Kowalik, I am troubleshooting a problem with how my form submissions push a new lead to salesforce which then triggers an salesforce email from the my salesforce lead assignment rules. This problem surfaced after late on Friday April 29 which corresponds to the timing of this release. The lead creation and the auto-assignment is working as normal. However the email notification is not. All that I can find from the salesforce side is this article: https://help.salesforce.com/articleView?id=000323134&type=1&mode=1

    First do you know if this article is relevant to a form's push to salesforce via CRM settings (via the API)? And do you know if there is anything on the Act-On side that changed recently that is related to the triggerUserEmail value? 

    Thanks Tim

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  • Comment author
    Erinda Ylli

    hello Tim Klimasewski!

    This would be the most relevant link for the Act-On program that creates a lead in CRM from a form submission https://connect.act-on.com/hc/en-us/articles/360023938733-Creating-New-Leads-in-Salesforce-from-Form-Submissions.

    It looks like triggerUserEmail is set in Salesforce and relies on the information that is included in the lead (or contact). From what I can see, there was no change included in the release that would have impacted the lead creation. 

    Let me follow up with you over email to get some additional details.

     

    Erinda

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