Act-on Report with the survey participants Released

1 Votes

Konecranes Port Solutions May 07, 2020 17:26

In the survey participants area, the response square color should be in line with the above. Now the square missing means that was chosen which is very confusing.

This should be easily improved and very useful for user friendly.

Regards,

Cindy

Comments

4 comments

Chris Apgar May 07, 2020 22:05

Hi Cindy! I took a look in your account and was able to see survey results with matching colors as you requested. I believe that if you clear the cache in your browser, you will see this appear normally again.

If you give that a try and still see issues, please let our support team know so that we can help you resolve this.
Konecranes Port Solutions May 08, 2020 18:57

Hi Chris,

When it is shown in the web browser, it shows the correct color, but when I print it into PDF, the result is like above I posted.

Please help, thanks.

Regards,

Cindy
Joonas Ylimaula Act-On Team May 08, 2020 20:52

Hi Cindy, thanks for reporting this and for providing additional detail. It looks like the PDF isn't displaying the color legends for participants as the web UI does. We will investigate and fix this asap.

Joonas Ylimaula | Sr. Product Manager

Act-On Software, Inc.
Joonas Ylimaula Act-On Team June 11, 2020 18:56

This has been fixed.