Ending support for TLS 1.0/1.1 access to Act-On public REST APIs on February 23, 2021

On February 23, 2021 our public APIs will no longer support TLS 1.0 and TLS 1.1. If you have an application which accesses the Act-On public APIs, ensure that it is using TLS 1.2.

What is changing?

Our API gateway provider is ending support for TLS 1.0 and TLS 1.1 on February 23, 2021. The result of this change is that Act-On public APIs will no longer support TLS 1.0 and TLS 1.1 requests.

What is the effect of the change?

Applications which are using TLS 1.0 or TLS 1.1 after February 23, 2021 will no longer be able to communicate with the Act-On public APIs.

What is TLS?

TLS is a security protocol that web applications use to secure communications. Read more here.

Will there be more communication about this change?

We will be reaching out 1:1 to customers whose applications have made TLS 1.0 or TLS 1.1 requests to our public APIs to ensure they are aware of the need to update their applications.

Where can I find more information about TLS versions?

Steps required to modify your application will vary, but here are some articles to get you started:

TLS 1.0 and TLS 1.1 Are No Longer Secure
TLS 1.2 Enablement Frequently Asked Questions
How to upgrade deprecated SLL/old TLS to compliant version 1.2