FORM PREFILL

0 Votes

Jeff Cole July 22, 2021 20:23

I've made a form and it's prefilling with my name.  How do I remove this?

• Official comment

  

  Kyle Ansted Act-On Team July 22, 2021 20:44

  

  Hello Jeff,

  If you want the form in to stop prefilling names of the person viewing the form all together you'll want to embed the form without the prefill option selected.

  When adding a form to a landing page the option to select is here
  
  When embedding the form externally the option to select is here
  

  If you want the form to continue to prefill for others but clear it out so it doesn't show your name you would need to clear your cookies. This is where the information is stored to prefill the form.

  Thanks,

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