Segment for unopened emails

Jeff Cole

Is there a way to create a segment within contacts, for those who did not open a specific email?



1 comment

  • Comment author
    Kyle Ansted
    • Edited
    • Official comment

    Hello Jeff,

    Yes, you can created a segment that uses the behavior "Opened a Message" and select the option of "None of These". Then you'll select the message you would like to target.

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