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What defines a "Contact Field" in the Dynamic Content tool

0 Votes
James Matney

We have a number of topic fields that do not show up in the "Contact Field" drop down on the Dynamic Content tool. What makes a list's field an options to show in this drop down? I was thinking that maybe only "standard" fields would show in this drop down, but we seem to have other non-standard fields showing currently. Is there an option I can trigger for other fields that will make it show up in the Contact Fields drop down?

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Date Votes
  • Official comment
    Marat Mambetov Act-On Team

    Hi James,

    Thank you for contacting Act-On Technical Support Team.

    Any field that belongs to the contact record within the list that's being used as the source list for the email. If you've added a recipients list for the message, you will see every field from that list; if you haven't, your account's Standard Field Names will appear.

    Please let me know if you have any questions.

    Kind regards,

    Marat Mambetov

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