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Deleting Lists without Deleting Contacts

1 Votes

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3 comments

  • Official comment
    Kyle Ansted Act-On Team

    Hello Britta,

    We don't have a limit to the amount of lists you can have in your account so they are free to keep the process they had. However, if you wanted to create a main list that contains all the records this is possible. You'd want to utilize a list maintenance programs to copy the contents of the other lists into the main list.

    More Information
    https://connect.act-on.com/hc/en-us/articles/360023938913-Creating-a-List-Maintenance-Program

    If you have more question on how to set this up we can create a support ticket and help you further.

    Thanks,

  • Britta Yeager

    Kyle Ansted - I realize that there isn't a limit to list numbers, but that isn't best practices. I just want to know if I delete these old lists after creating a master list, will the contact information be deleted from the system with it? (Essentially removing them from Act-On altogether.)

  • Kyle Ansted Act-On Team

    The contact records activity history (Webpage Visits, Email Activity, Etc...)  will stay intact when they are deleted from a list. However, any data on that list will be deleted along side the record.

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