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Act-On API is redirecting to the WSO2 server when trying to authenticate via OAuth

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  • Official comment
    Lauren Mulkern Act-On Team

    Hi Nicola,

    Thanks for letting us know you are experiencing this. We have had other reports and our engineers have identified an issue with our API manager.

    While we wait for our vendor to fix the issue we have a workaround to gain authentication:

    Each user attempting to complete the code grant login and sees the unbranded login screen, to add “@actonsoftware” at the end of the email address you are logging in with.

    Example:
    they normally login with joe@customer.com, they should now login with joe@customer.com@actonsoftware

     

    I'll update this thread once we have a resolution and you can resume authentication as expected.

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