If you get email alerts from Act-On for form submissions, email launches, or website visitors, you may notice a new sender for these alerts.  Instead of coming from root@act-on.net, we are now sending from alert@alerts.act-on.com. If you have any automatic filtering or routing rules in place, please be sure to update them to include this new address, and add it to your known sender list to improve deliverability. 

Some alerts are still sent from support@act-on.com, reports@act-on.com, or productalert@act-on.com.  Some of these may also be changing to alert@alerts.act-on.com in the future.

It is possible to customize the sender address for many of your alerts.  Please contact technical support for assistance.

This change is part of our overall initiative to improve Act-on product alerts.  We're beta testing a new format for Website Prospector alerts, Website Daily Digest, and Form alerts. If you'd like to be part of the beta, sign up here!