Cindy Schifano
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Posts
Recent activity by Cindy Schifano-
Hello, We have a series of webinars coming up which are quite close together. We want to make it easier for our members to either select which webinars they would like to attend, or be able to sele...
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Hello,I recently found out that anchor tags do not work on emails when viewed on an iPhone. Is there any workaround to this?I understand that if the email is "viewed in browser" on the iPhone then ...
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Hello,With the upcoming need to re-authenticate the FTP connection after June 26, it would be helpful to have some clear directions of the steps needed to re-enter the password.I understand you hav...
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Hello! I wanted to download an asset from the Image Library but didn't see an obvious way to do so. Is this possible?thanks.Cindy------------------------------Cindy SchifanoMarketing Manager,...
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Hello!I have a question about email reports I'm hoping someone can answer for me.We have blocked internal IP addresses to get a more accurate report of the actions of our members. In reading...
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Hello,I opened a ticket for this yesterday but am hoping that someone may have encountered a similar situation and can offer advice or a solution.We are uploading our lists via FTP sync (we d...
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Hello,We have blocked our internal IP addresses to get a better view of opens/clicks. When I look at reports of a sent email message, these 'blocked' emails are included in the number of sent...
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Hello -We are fairly new to Act-On and I've been asking a lot of questions in the community. I just wanted to say thanks to all who participate - both Act-On employees and Act-On users. I rea...
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Hello!Queries are very new to me and I would like to have a better understanding of some of the expressions used in building a query - 'and' vs 'or' vs 'custom'. I am building my queries base...
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Hello,I was trying to better understand and explain the difference between open rates and effective open rates from Act-On's email sent reports.For example, I have a message from March that h...
