Lauren Mulkern

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• Upcoming Changes to MS Dynamics 365 Cloud Authentication

  Microsoft is in the process of deprecating the Office365 authentication type (Basic Auth with a username and password) for Dynamics 365 Cloud environments. Microsoft will retire this authentica...

  • March 01, 2022 23:34
  • 1 follower
  • 0 comments
  • 0 votes

• Act-On Responds to Apache Log4j Security Vulnerabilities

  By now you may have heard about the discovery of several security vulnerabilities in Log4j, an open-source Apache logging framework that developers use to keep a record of activity within an applic...

  • January 21, 2022 20:24
  • 1 follower
  • 0 comments
  • 0 votes

• Reminder to Allow Network Traffic from Act-On’s IP Ranges

  Act-On will be making some changes to network settings, so we want to take a moment to remind you of the best way to allow traffic from Act-On. We ask that you use our owned IP ranges, not specific...

  • December 21, 2021 00:26
  • 1 follower
  • 0 comments
  • 0 votes

• Act-On Connect will be offline for maintenance on Friday at 4pm PST

  Act-On Connect will be offline this Friday, November 12th at 4pm PT / 7pm ET for maintenance. We expect this to take approximately one hour. During maintenance, users will not be able to access Act...

  • November 12, 2021 00:41
  • 1 follower
  • 0 comments
  • 0 votes

• Known Issue: Act-On Anywhere Chrome extension does not detect email recipient for a new message in Gmail

  Description: Some users of Act-On Anywhere for Chrome are reporting an issue when using Gmail. When the user clicks on Act-On Anywhere from a new message, the recipient of the message is not detect...

  • November 04, 2021 19:53
  • 7 followers
  • 7 comments
  • 0 votes
  • Completed

• What do you think of Act-On Connect? Survey open through Nov 10th.

  Hi Act-On Community! This is Lauren, from Act-On’s Customer Experience team. Our goal is to make sure that you are supported by Act-On in every step of your journey. In the next few months, we are ...

  • October 27, 2021 16:05
  • 1 follower
  • 0 comments
  • 1 vote

• Known Issue: Microsoft Dynamics CRM service deprecation is impacting Act-On's integration

  Description: Microsoft is in the process of migrating Dynamics 365 Cloud accounts from deprecated Regional Discovery Services to a new Global Discovery Service. Currently, Act-On is not configured ...

  • Edited June 15, 2021 21:26
  • 8 followers
  • 12 comments
  • 2 votes
  • Completed

• Support for SugarCRM Version 11.0 Released

  Today, we have released an updated version of our SugarCRM integration package. What has changed? We have updated our SugarCRM integration package to support SugarCRM version 11.0. This includes th...

  • Edited April 20, 2021 21:53
  • 2 followers
  • 0 comments
  • 0 votes

• Act-On REST API Developers - Endpoint Documentation Updates

  The following changes have been made to our API Developer pages. (Note these are clarifications and corrections to our API documentation. Our REST API has not changed at this time.) Send a Message ...

  • Edited February 05, 2021 20:53
  • 1 follower
  • 0 comments
  • 0 votes

• Act-On Anywhere for Microsoft Outlook - Network Whitelisting changes

  Outlook plugin users who work behind a firewall need to approve traffic to/from several Act-On domains. One of these domains has changed. This was introduced with our API manager upgrade in 2019, s...

  • Edited January 21, 2021 23:42
  • 1 follower
  • 0 comments
  • 0 votes