James Matney

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Recent activity by James Matney Recent activity Votes
  • I have been tasked with researching the "soft Opt-in". Maybe I haven't been paying enough attention, but I haven't notice the idea surface on any of the regular channels that I monitor for best pra...

  • We have a number of topic fields that do not show up in the "Contact Field" drop down on the Dynamic Content tool. What makes a list's field an options to show in this drop down? I was thinking tha...

  • I was in my Form Submissions area and noticed a number of folders with no submissions, so I used the "Manage Tool" to remove them. Then I went to my Marketing Lists area and noticed that most of my...

  • Does anyone know of a clear simple whitesheet/infographic/video that describes the consequences of emailing non-subscribers. Is there anything out there that simply shows not just legal, but clear ...

  • We have a number of checkbox fields that we require in certain forms. By default, when we set them to be required, an asterisk appears near the box. But, the Asterisk shows up above the box, creati...

  • We are contemplating using a new domain for our send addresses. We currently use the domain that our employees have for their regular addresses. In other words, instead of sending from stuff@ourdom...

  • We set up our emails to have a gray background with white background for the content areas. But, the content sections insert with a default gray (or transparent?) background, so we have to ch...

  • I have two questions about the Scrub Email Addresses tool.1. Is there a way to keep it from pulling contacts that do not have anything in the first and last name fields? Though we would prefe...

  • Is there a way to find an email's Deliverability rate? On a previous service, their report told the number sent, but also the number delivered (Sent minus Hard and Soft Bounce). I know the re...

  • I appreciate the Erase Contact Tool as mentioned in here. Though, it doesn't show in my account, so I have submitted a ticket. Even before using it, it seems it would be helpful to have the t...