Opt-Outs, Bounces, & Suppressions

Manage Your Spam Complaints

When a contact who receives your email did not want your content in their inbox, does not remember...

Subscribing to Abuse Complaints in Google Apps

If you use Google Apps to run your email, you can subscribe to receive abuse complaints automatica...

How do I resubscribe a contact who mistakenly opted out?

Occasionally, your contacts make unsubscribe by accident and you may need to remove them from the ...

Hard Bounces, Soft Bounces, and Suppressions

When you send an Act-On email message it may not be successfully delivered to the end recipient. T...

Email Bounce Reasons

When your email doesn't successfully reach its intended audience, it may have hard-bounced, soft-b...

Customize your Opt-Out Confirmation Page

Every marketing email must include an Opt-Out link for contacts to unsubscribe. The link takes you...

Add Email Addresses to your Opt-Out List

If someone cannot click the unsubscribe link for some reason, or if you receive an email message f...

Scrubbing Opt-Outs, Bounces, and Spam Complaints from a List

When a contact opts out, hard bounces, or files a spam complaint from one of the email messages se...

Removing a Contact from the Hard Bounces List

A hard bounce is an email that was sent to the specified address but was returned as a terminal or...

Managing Soft Bounces

A "soft bounce" is when an email message is not accepted by a recipient's remote server. They do n...

Managing Opted-Out or Unsubscribed Contacts in Bulk

Act-On allows you to manually unsubscribe a group of recipients by adding contacts to your opt-out...

Suppressing Recipient Email Domains

Act-On allows you to block domains from receiving your email messages. You can specify domains to ...

Defining Email Fatigue Suppression Rules

Using email fatigue rules allows you to prevent your contacts from receiving too many emails. Whe...